might get a better connection. chantilly, virginia, you are on. >> caller: can you hear me. >> host: mute your television and radio. >> caller: it is muted. good morning, america, mr. quaid, dr. denham. i have, you know, i certainly advocate the utilization of bedside bar-coding but about five years ago i was involved in a car accident and i was taken to one of the most prominent hospitals in the district and what happened was, after, receiving surgery and all that good stuff, i remember waking up in the morning, and just feeling very light-headed. and i had been administered heparin but i recall, lifting my bedsheets and being in a pool of my own blood. now, what ended up happening was, i had lost 75% of my blood because someone, excuse me, forgot to do a blood count. now, i don't know if i was given too much heparin or if it is just based on human error. i eventually, spoken with the doctor who was supposed to do the blood count but, regardless, nonetheless i feel like i really haven't explored the, like courses of action, viewed my options, you know, -- >> a portion of this morni